Goodbye assumptions.
Hello evidence.

The performance intelligence platform for recruitment agencies.
ORCA IQ01
The wound

Your whole business runs on conversations.
And you can't hear them.

Every placement, every client, every fee starts on a call. You're managing all of it on instinct.
ORCA IQ02
The answer
Listen./Score./Act.
0/100 Coaching assigned
Most tools measure people. ORCA develops them.
ORCA IQ03
Your first six months
How it works

Plug in your calls. The engine does the rest.

In
VoIP transcription
Note-takers
ATS
ORCA IQ
Scores every conversation against your standards
Out
Performance scores
Blind spots & risks
What to do next
ORCA IQ04
The machine

Three modules. One brain.

Turn the key and every call runs the same route - captured, classified, scored, then acted on in three places at once. Nothing waits for a report on a Friday.
Call captured
VoIP · note-taker · ATS
Classified
Which call is this?
Scored
Against your standards
ORCA IQ
ORCA Intelligence
Manager alert - the desk to fix this week
ORCA Coach
Coaching assigned off the call that proved it
ORCA Learn
The best call goes into the library
Every outcome feeds back in. Built on 4,000 coaching sessions.
ORCA IQ05
See it live
The map

Every recruiter, plotted by quality and quantity.

One picture of the whole desk. Where they are, and which way they are travelling.
Lazy Expert
Perfect Consultant
At Risk
Busy Fool
Quality ↑
Quantity →
Quality
Ten dimensions, scored on every single call - your rubric, not a generic one.
Vacancy qualification Objection handling Negotiation Closing +6 more
Quantity
Live from your CRM and your phones - results, pipeline and activity, updated all day.
Two axes, one picture. This is the screen a manager runs the week from.
ORCA IQ06
See it live
Business insight no.1 · vacancy intelligence

How much of the year do you work for free?

Worked and never billed
£6.5m
54% of the vacancies you worked paid you nothing. You resourced them, you shortlisted them, you sent CVs. You did it for free.
Ten points of fill rate
£1.2m
a year, same headcount
At an 8× multiple
£9.6m
on the value of the business
Vacancy alert · flagged to manager
Senior C++ Engineer · Meridian Capital
41Qualification /100
✗ Budget unconfirmed
✗ No decision maker on the call
✗ Interview process unknown
✓ Must-have skills captured
This is how the number moves. Heard on the qualification call itself - not discovered in week three, after the work is already spent.
ORCA IQ07
Coaching insights

You manage seven desks. ORCA tells you which three to fix this week.

Not a dashboard to interpret. Three names, the gap heard on their own calls, and the coaching already assigned.
EW
Emma Wilson
Business development
Heard on 6 of her last 9 calls
Gives the fee before the value is built
Assigned
Fee defence · 2 scenarios
TR
Tom Richards
Candidate
Heard on 4 of his last 7 calls
Never tests the counter-offer before submitting
Assigned
Pre-closing · 1 scenario
PS
Priya Shah
Client management
Heard on 5 of her last 8 calls
Takes the brief, never qualifies the process
Assigned
Vacancy qualification · 2 scenarios
Every line traces back to the call that proved it. A 1-2-1 with the evidence already in the room.
ORCA IQ08
Run it live
The consultant · Call Coach

Practise against your best. Then go live.

My performance
Live · real clients
82/100
Team median 74
Virtual · Call Coach
88/100
Practice reps
Qualification62
Cross-sell44
Fee defence71
The manager assigns the scenario. Drill the gap until it is a reflex.
Counter-offer crisis · David Thornton
Senior Credit PM, Fortress Point Capital · you play the consultant, ORCA plays David
DavidThey came back at 1.5 guaranteed and Partner. I accepted Pinnacle yesterday and now I do not know which way is up.
YouBefore this morning, how committed were you to Pinnacle? Out of ten.
DavidTen. Honestly, ten.
YouSo what changed about your situation - or did money just land on the table? You were passed over for Partner twice. The book sat at 200 for three years. The analyst never arrived.
David...none of that has changed. He only called because I resigned.
YouThen let us read it properly. Is the Partner title economic, or is it a title? Is the 350 committed, or does it depend on the raise?
DavidI have not seen anything in writing.
Instant scorecard0/100
Pushing on the bruise0
Pre-closing0
Deal hygiene0
Emotional intelligence & trust0
A real scenario, scored on your own rubric. Twelve minutes of practice before the call that matters.
ORCA IQ09
The library

Your best calls become searchable training.

Ask ORCA… show me a great business development call
Industry libraryOpt-in
On
Best BD call Candidate qualification Overcoming fee objections Creating urgency Retained search pitch
Headhunt
Opening a cold headhunt without flinching
Aoife's call 92
The lesson Replay

A cold headhunt lives or dies in the first eleven seconds. Listen to what she doesn't do. No "is now a good time", which invites a no. No apologising for the interruption, which frames the call as an intrusion. She names the awkwardness instead, and the guard drops.

Then the pivot everyone misses. She never asks if he's looking. Looking is a commitment. Curious is free.

Real call · 4:32
Business dev
Best business development call
Emma Wilson
94
Candidate
Excellent candidate qualification
Tom Richards
91
Objections
Overcoming a fee objection
Priya Shah
89
Urgency
Creating urgency with a client
Jack Thompson
88
A library that's specifically yours - built from your best people. Opt in and you also unlock the best across the industry.
ORCA IQ10
The lift
Lift quality.
Lift performance.
Lift revenue.
Capture→ Score→ Diagnose→ Develop→ Replicate→ Optimise
trainwithorca.com
ORCA IQ11
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